Effective Date: January 2026
Company Name: TOURA LLC
Website: https://taxilink.app
TOURA LLC (“TOURA,” “we,” “our,” or “us”) provides transportation services, ride booking, tours, and related travel experiences through our website and mobile applications.
This Privacy Policy explains how we collect, use, store, and protect information when customers:
By using our services, you consent to this Privacy Policy.
We may collect:
Our services require location data to operate safely and effectively.
We may collect:
Location tracking may occur during active rides or tours.
Payments may be processed through:
TOURA LLC does not store full credit card numbers.
Payment providers maintain their own security standards.
We may collect:
This helps maintain safety and service performance.
Information may be used to:
TOURA LLC may send text messages only to individuals who have provided appropriate consent or who have initiated a text-message conversation with TOURA.
Depending on the services requested and the consent provided, messages may include:
Message frequency varies depending on your bookings, account activity, and interactions with TOURA. Message and data rates may apply.
Consent to receive text messages is not transferred, sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent records will not be shared with any third parties except service providers that assist TOURA in delivering its messaging program, such as telecommunications and SMS platform providers. Those providers may use the information only to provide services to TOURA and may not use it for their own marketing purposes.
You may opt out of text messages at any time by replying STOP. After opting out, you may receive one final message confirming your request. No additional text messages will be sent unless you provide consent again or initiate a new conversation as permitted by law.
For assistance, reply HELP or contact TOURA LLC at avasquez@toura.id.
Consent to receive marketing or promotional text messages is not a condition of purchasing or using TOURA’s services. Where marketing messages are offered, TOURA will obtain separate express written consent.
TOURA maintains records showing the date, time, and method through which SMS consent was obtained.
SMS communications may be delivered using service providers such as Twilio. Wireless carriers are not liable for delayed or undelivered messages.
TOURA LLC may utilize:
Personal information necessary to complete transportation services may be shared with assigned drivers solely for service delivery purposes.
For safety, insurance, and liability purposes:
Vehicles may utilize:
Recording may occur inside or outside vehicles.
Recordings may be used for:
By entering a TOURA vehicle, passengers acknowledge recording may occur.
Passengers agree to:
TOURA LLC reserves the right to refuse service where safety concerns exist.
Damage caused by passengers may result in additional charges.
Tours and rides may occasionally involve photography or video recording for:
If identifiable images are used publicly, reasonable efforts will be made to respect customer privacy.
Customers may request removal of identifiable promotional material when feasible.
Passengers using nightlife or entertainment transportation services remain responsible for lawful behavior.
Drivers may refuse service to individuals who present a safety risk.
TOURA LLC complies with local and state transportation laws.
We may rely on third-party providers including:
These providers maintain independent privacy policies.
TOURA LLC does not sell or rent personal information.
We may disclose information when reasonably necessary to:
Service providers may receive only the information reasonably necessary to perform services on TOURA’s behalf and may not use that information for their independent marketing purposes.
Mobile information, SMS opt-in data, and text-messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
We implement reasonable protections including:
No online system guarantees absolute security.
Information is retained only as long as necessary to:
Services are not intended for persons under 18 without adult supervision.
We do not knowingly collect information from minors.
You may request:
Contact us using the information below.
Information may be retained or disclosed when required for:
We may update this Privacy Policy periodically.
Updates will appear on this page.
TOURA LLC
Website: https://taxilink.app
Email: avasquez@toura.id