Driver Requirements: TOURA Fleet & Personal Vehicles

TOURA™ Driver Requirements

These standards protect riders, drivers, and the TOURA™ brand. All drivers must meet TOURA™’s requirements and comply with all applicable federal, Idaho, and local rules for the service being performed. Requirements may be updated at any time.

Service Model & Pickup Policy

Pre-Arranged Only No Street Hails Road Access Rules

Pre-arranged, for-hire (livery) service — confirmed before pickup

This section defines how TOURA™ rides must be accepted and where pickups/drop-offs may occur.

Pre-arranged trips only: rides must be booked and confirmed through TOURA™’s booking tools or dispatch before pickup.
No street hails / walk-ups / roadside requests: do not accept unbooked “flag-downs” or curbside solicitations.
No cruising for fares: do not patrol/roam to search for passengers.
Lawful loading/unloading: use legal curb space or designated pickup areas; never stop in travel lanes, fire lanes, or restricted zones.
Private property rules apply: follow venue/hotel/mall/hospital pickup instructions, posted signage, and security policies.
Non-emergency only: TOURA™ is not an ambulance/medical transport provider. For emergencies, call 911. Rides to/from appointments and non-emergency hospital drop-offs are allowed when pre-arranged.

Common pickup & drop-off examples (pre-arranged only): homes/apartments, workplaces/offices, hotels/resorts, restaurants/retail, malls & shopping centers, retail stores, event venues, marinas, airports (where permitted), doctor’s offices/clinics, and non-emergency hospital entrances.

Not limited to these locations: other lawful public or private locations requested through the booking tools/dispatch may be served, subject to access, safety, and posted restrictions.

Road access policy: Trips should remain on paved or maintained roads and standard parking areas. Short maintained dirt/gravel access roads used as an entrance/exit to established destinations (and short private dirt/gravel driveways) are acceptable when needed for pickup/drop-off. No off-road ventures and no extended travel on unimproved roads.

Eligibility & Screening

Background + Driving Record Safety-first

Driver eligibility (minimum)

TOURA™ may apply stricter standards based on insurance underwriting, route type, or city rules.

Valid driver’s license in good standing (no suspended/revoked status).
Driving record (MVR) check with acceptable history (no recent reckless driving, DUI, hit-and-run, or similar serious offenses).
Background check (identity verification + criminal screening). Disqualifiers may include violent/sexual offenses, active warrants, or patterns of theft/fraud.
Safe-driving commitment and agreement to TOURA™ operating policies (speed, courtesy, rider safety, and vehicle care).
Smartphone + cellular service capable of running TOURA™ booking/navigation tools; phone must be mounted for hands-free operation.
Professional communication (clear rider updates, pickup coordination, and incident reporting).

Safety basics: TOURA™ enforces seat belt use and a strict no-distracted-driving standard (hands-free, eyes up, both hands available when driving).

Professional Standards

Uniform + Conduct Non-smoking vehicles

Uniform, conduct, and rider experience

Drivers represent TOURA™ in public spaces—clean, respectful, and consistent presentation is required.

Uniform required: TOURA™ hat + TOURA™ polo shirt or TOURA™ hoodie (clean and in good condition).
Professional appearance: clean, well-groomed, and ready for guest-facing service.
Non-smoking vehicle: no smoking or vaping in the vehicle at any time. Vehicle must be free of smoke odor.
Safe driving: smooth starts/stops, legal speeds, courteous merging, and zero aggressive driving.
No impaired driving: zero tolerance for alcohol or drugs while on duty or on-call.
Respect + privacy: no harassment, no discriminatory conduct, and no sharing rider information outside operations.

Vehicle Requirements

AWD / 4WD Only All-Weather Standard

Vehicle standards (TOURA™-owned vs driver-owned)

The table below summarizes what’s required depending on whether you use a TOURA™ vehicle or your own vehicle.

Requirement	Using a TOURA™ vehicle	Using your own vehicle
Drivetrain	Must be AWD or 4WD (all-weather capable).	Must be AWD or 4WD (all-weather capable).
Vehicle age	Managed by TOURA™ fleet standards.	No older than 18 years (model year within last 18 years).
Inspection & maintenance	TOURA™ performs routine inspections and maintenance; driver must complete pre-trip checks and report issues immediately.	Driver must pass onboarding inspection and keep the vehicle maintained; TOURA™ may request periodic re-inspections.
Insurance & registration	Provided/maintained by TOURA™ for approved operations (subject to route and licensing requirements).	Driver must carry insurance and registration suitable for for-hire operations as required; proof required before activation.
Cleanliness / smoke-free	Clean interior/exterior; non-smoking policy enforced.	Clean interior/exterior; non-smoking policy enforced.
Safety restraints	Seat belts present and functional for all seating positions; TOURA™ enforces belt use.	Seat belts present and functional for all seating positions; TOURA™ enforces belt use.
All-weather equipment	Proper tires for season, working defroster/heat, wipers, lights, and safe traction.	Proper tires for season, working defroster/heat, wipers, lights, and safe traction.
Cameras	Interior + exterior cameras required when equipped; follow TOURA™ privacy/notice rules.	Interior + exterior cameras required (dash + cabin) with TOURA™-approved setup and signage/notice.
City/state compliance	TOURA™ will maintain vehicle compliance for approved jurisdictions and operations.	Driver must meet all local rules that apply to their vehicle/operation; TOURA™ may limit where you can operate.

Important: Depending on the specific service (local for-hire, charter, special events, etc.), additional rules may apply. TOURA™ will only activate drivers/vehicles for services and areas where compliance can be confirmed.

Required Safety Equipment

Inside the vehicle Ready for emergencies

Every active vehicle must carry safety essentials

These are TOURA™ standards and may exceed minimum legal requirements.

First-aid kit (stocked and in-date).
Fire extinguisher (appropriate for vehicle use; secured and accessible).
Roadside kit: reflective triangles/flares, high-visibility vest, flashlight, basic tools.
All-weather readiness: blanket, water, and seasonal traction support (as appropriate to route/season).
Phone mount + charger (hands-free navigation and communications).
Child safety planning: drivers must follow Idaho child restraint requirements when transporting children (riders/guardians are responsible for providing the correct seat unless TOURA™ states otherwise in booking).

Cameras, Phones & Privacy

Dash + Cabin Hands-free only

Safety recording and distracted-driving policy

Cameras protect riders and drivers. Phones must never compromise safe vehicle operation.

Interior + exterior cameras are required (dash + cabin). Cameras must be securely mounted and operational.
Notice and privacy: drivers must follow TOURA™’s notice rules. Audio/video recording laws vary by situation; TOURA™ requires clear disclosure inside the vehicle.
Hands-free driving: phone must be mounted; no manual texting/scrolling while driving. Use voice controls or pull over safely to interact.
Data handling: footage may be used for incident review, safety training, and law enforcement requests as required by policy/law.

Reminder: Seat belt use is enforced for all occupants while the vehicle is in motion, and TOURA™ enforces a strict no-distracted-driving standard.

If You Drive a TOURA™ Vehicle

Fleet standards City/state compliance

TOURA™-owned vehicle policy

TOURA™ vehicles are maintained under fleet standards; drivers are responsible for daily readiness and safe operation.

Pre-trip inspection (tires, lights, brakes, wipers, fluids, cameras, seat belts) before going active.
Cleanliness standard at start of shift and maintained between rides.
No unauthorized modifications (mounts, wiring, lighting, decals, or equipment changes require TOURA™ approval).
Incident reporting required immediately for collisions, damage, safety complaints, or mechanical issues.
Compliance assurance: TOURA™ will maintain required licensing/insurance/equipment standards for approved operations and jurisdictions.

If You Use Your Own Vehicle

Driver-owned AWD/4WD + 18-year max

Driver-owned vehicle policy

Your vehicle must meet TOURA™ standards and any requirements that apply to for-hire operations where you drive.

AWD or 4WD required (all-weather capable; safe traction appropriate to season and route).
Vehicle age: model year must be no older than 18 years.
Vehicle inspection required before activation (and periodically thereafter).
Insurance + registration: must be current and appropriate for the service performed; proof required.
Required equipment: interior + exterior cameras, phone mount/charger, and the full safety kit.
Brand presentation: maintain a clean, professional vehicle; TOURA™ may require specific signage/decals depending on operation.

Route limitations may apply: TOURA™ may restrict driver-owned vehicles from certain services/areas if additional licensing or insurance is required.

Compliance & Legal Notes

Subject to change Safety-first

Important information

This page summarizes TOURA™ standards and general compliance expectations. It is not legal advice.

Drivers must comply with all applicable laws (Idaho + local rules) for the specific service and jurisdiction.
Pre-arranged service: TOURA™ rides must be booked/confirmed before pickup; no street hails and no cruising for fares.
Child passengers: drivers must follow Idaho child restraint requirements; TOURA™ may require confirmation in the booking flow for child seat needs.
Seat belts: TOURA™ enforces seat belt use for all occupants while the vehicle is in motion.
TOURA™ reserves the right to deny or deactivate drivers/vehicles based on safety, compliance, or quality concerns.

Tip: If you’re unsure whether a requested pickup/drop-off location or road access is appropriate (venue rules, restricted zones, unimproved roads), contact TOURA™ before taking bookings. We’ll confirm what applies for your service area and vehicle.

Ready to apply as a TOURA™ driver? We’ll guide you through screening, vehicle verification, and onboarding. Start Driver Application