Service Type: Pre-Arranged For-Hire / Livery (Confirmed Before Pickup)
TOURA™ provides pre-arranged, for-hire transportation. Trips are accepted only through the TOURA™ driver app or dispatch
and must be confirmed/assigned before pickup. Drivers do not accept walk-ups, flag-downs, or unbooked curbside requests.
- No street hails / walk-ups / roadside requests: drivers do not accept unbooked “flag-down” pickups or curbside solicitations.
- No cruising for fares: drivers do not patrol or roam to search for passengers.
- Lawful pickup behavior: pickups and drop-offs occur only in permitted locations (curbside or designated pickup areas when available). Do not load/unload passengers in travel lanes, fire lanes, or restricted zones.
- Private property rules apply: malls, hotels, hospitals, and venues may require designated pickup points—drivers must follow posted signage and property policies.
- Non-emergency only: TOURA™ is not an ambulance/medical transport provider. For emergencies, call 911. Drivers may provide rides to/from medical appointments and non-emergency hospital drop-offs when booked through the app/dispatch.
Common pickup & drop-off examples (pre-arranged trips only):
homes and apartments, hotels and resorts, workplaces/offices, restaurants and retail, bars (where lawful/approved), event venues, marinas,
airports (where permitted), malls and shopping centers, retail stores, doctor’s offices and clinics, and
non-emergency hospital entrances (no ER/911 service).
Not limited to these locations: other lawful public or private locations requested through the app/dispatch may be served, subject to access, safety, and posted restrictions.
Outdoor destinations & road access: Parks, trailheads, boat launches, viewpoints, and recreation areas are allowed when booked through the app/dispatch.
Trips should remain on paved or maintained public roads and standard parking lots.
Short dirt/gravel access OK: short, maintained gravel/dirt access roads used as an entrance/exit to established destinations (and short private dirt/gravel driveways) are acceptable when needed for a lawful pickup/drop-off.
No off-road ventures: TOURA™ does not provide off-road travel, trail driving, or backroad “dirt-road adventures,” and drivers should not accept routes that require extended travel on unimproved roads.
Compliance note: Local rules may restrict certain downtown zones or late-night areas. Drivers must follow all applicable city/county/state rules and any posted restrictions.
Launch markets: Coeur d’Alene (CDA), Post Falls, and the Sandpoint area (including surrounding communities).
Service model:
- CDA / Post Falls + nearby communities: scheduled coverage windows (staffed by multiple drivers).
- Sandpoint area + surrounding communities: on-call service through the driver app/dispatch (availability varies by driver; confirmed before pickup).
Coverage boundary: To align with current insurance requirements, service is generally limited to locations within
~100 road miles of CDA.
| Role |
CDA / Post Falls Coverage Windows |
Sandpoint Area Service |
Earnings & Highlights |
| Driver Contractors |
Sun–Thu availability window 6:00 AM – 2:00 PM
Windows are staffed by multiple drivers
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On-call via driver app/dispatch
Confirmed/assigned before pickup
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Per-ride / per-coverage pay (reviewed during onboarding).
Tips: Drivers keep 100% of tips. Tips are tracked in the driver app and paid to the driver through the platform payout system according to the standard payout schedule and applicable processing rules.
Use your qualifying vehicle or request access to a TOURA™ fleet vehicle (subject to eligibility).
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Culture: Respectful, clean presentation, safety-first driving, and consistent customer care. If you take pride in doing things right, you’ll fit in.